Returns & Exchanges
We want you to love every piece. If something is not quite right, we are happy to help with a return or exchange.
Return window
You can request a return or exchange within 7 days of delivery.
Conditions
- Items must be unused and in original condition with all tags, packaging and dust bags.
- For hygiene reasons, scarves and other personal accessories can only be returned if faulty.
- Final-sale items can be exchanged only.
How to return
- Message us on WhatsApp at +971 55 442 9229 with your order number.
- We arrange a pickup from your address.
- Once inspected, we exchange the item or refund you within 5–7 working days.
Faulty or incorrect items
If a piece arrives damaged or is not what you ordered, contact us within 48 hours and we will replace it free of charge.
Last updated: 2026-11-09
